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Shipping Policy

Click & Collect

Within 2 hours of acceptance of your order. All Click & Collect orders are free of charge and must be collected at the Pharmacy. 

Standard Delivery

Within 2 business days of acceptance of your order. All accepted orders for Standard delivery can be delivered from Monday to Friday (excluding public holidays). Please allow at least 2 business days from acceptance of your order for it to arrive before contacting us, or use Australia Post Tracking Number. Some restrictions apply.

No refund of the delivery fees is provided if you cancel your order after the delivery driver has been dispatched, or if there is no-one to receive it, or if you provide an incorrect address, or if you are unable to provide valid photo identification to the driver.  

Delivery times

Delivery timeframes are reliant on a number of factors and may vary depending on where you live or other circumstances that may physically constrain, restrict or impede regular deliver of products.